Sourcing and Procurement

Our understanding of the relevant issues:

• Too often outsourcing has suffered from a variety of problems:
• Poorly scoped packages of work 
• Unclear interfaces with the host organisation
• Failure to re-jig/streamline the residual host organisation to exploit full efficiencies
• Mismanagement of the people and change issues
• Failing to understand the longer term implications, particularly in staff skills development and retention
• Not maintaining an adequate intelligent client function
• Adopting a ‘hands off, fingers in’ approach to managing the outsourced relationship

These issues usually stem from inadequate strategic reasoning and the lack of scope behind the current outsourcing pact.

Establishing an outsourcing strategy for competitiveness

The outsourcing strategy may not be stem from rigorous analysis not only the range of services to be offered to a partner are examined, but also the interfaces and support systems required across the contractual link. Above all, outsourcing should be pursued for business benefit, not business trend.

Are you really my partner?
Some organisations report mixed success with the longevity and effectiveness of the partnering relationship. Partnering contracts that start out with good intentions gradually unravel as the reality of the contract terms and conditions are worked through, so the relationship deteriorates between the t