People Development 

People development matters. Doing this in a way that engages people and delivers tangible results can make the difference between business success and failure. Attracting, engaging, developing and retaining the best staff plays a key role in ensuring positive results and in responding to the need to achieve more with less that most businesses face.

We take a creative and engaging approach to people development, focusing on developing appropriate attitudes, knowledge, capabilities and behaviours. Development processes provide individuals with practical tools and the confidence and competence to use them. To ensure that tangible results are delivered, we identify ways in which individuals' managers can provide support and follow-through so that action plans are linked to performance improvement and results are measured against business and individual targets.

Our approach is characterised by the following:

  • Building self-awareness - individuals are encouraged to understand their impact on others through the use of tools such as 360 feedback, psychometric instruments, real play, action learning sets, and observation-based feedback from facilitators, line managers and colleagues.
  • Identifying and building on strengths - we enable leaders to identify their particular strengths and understand how these can be maximized to best effect.
  • Aligned to the business - we believe individuals need to understand how their work links to the business plan and key deliverables in order to be most effective and engaged.
  • Innovative and practical - we employ a range of leading edge tools and techniques which, together with our knowledge of the business strategy, are used to create activities and exercises that are directly relevant to the client group.
  • Unleashing potential - we foster an environment that enables individuals to take risks and experiment with new and different ways of working. We use techniques such as Forum Theatre where individuals work with actors to 'see' the impact of different approaches and receive feedback on their 'live' performance.
  • Action Learning - by focusing on live business issues participants apply new techniques and tools in a highly participative and experiential way, receive feedback on their application and are then confident and eager to implement them in the workplace.
  • Challenging inappropriate or ineffective attitudes and behaviours - our consultants provide a facilitation style that is challenging yet supportive. We believe it is important to identify what is preventing individuals and teams from achieving their potential, so we provide feedback in the 'here and now' and develop participants' skills of self reflection and feedback exchange.

We aim to develop both individual and group capabilities, working closely with participants and sponsors to design and facilitate events that address real business issues while minimizing disturbance. Our trademark is the breadth of expertise and creativity we bring to make learning relevant and impactful. We expect participants to be active contributors to their own and their colleagues' growth. The skills we build to achieve this (feedback, support and challenge) are an added benefit. We often complement workshops and programmes with one-to-one coaching or action learning sets to help participants to think through the personal implications of their learning and to exchange support and challenge as they apply it. All this ensures that development makes a tangible difference to people and the business.

Related pages: Programmes & Services

For further details on People Development please email rebecca.george@berkshire.co.uk or call 0118 932 3580.

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