Performance Improvement
The challenge of continuously delivering more for less has never been so critical. Whether cost-out, productivity increase, quality improvement or customer satisfaction, our starting point is always the business results required.
We have a great track record in consistently delivering substantial, measurable benefits, for instance 42% savings from an in-house FM provider, 35% savings from a food processing plant, and 37% savings from an information service. Our lean approach typically works within existing infrastructure and IT, avoiding the need for significant capital investment. Our focus on people led performance improvement ensures we equip and engage your team to sustain the improvements and deliver further benefits for themselves.
Our bespoke programme design enables us to tailor the solution and interaction between people, processes and systems to best fit the organisation -drawing on the best that lean, six sigma and other techniques have to offer.
Here at Berkshire we developed Lean, Learn, LeadTM to deliver the very best outcomes for our efficiency projects. This model defines how the changes will be led and sponsored, identifies the new skills needed by staff and creates the right environment for new ‘Lean’ ways to flourish. The model also emphasises how important it is that people are made aware and educated on the reasons for efficiency drives and the need to lead from the top in a way that inspires trust.
“Berkshire has worked in a really integrated and collaborative way with their Lean, Learn, Lead approach, coaching our senior leaders and managers, developing staff at all levels, and supporting us to create the environment where organisational change has been rapidly accepted and leaner ways of working have been implemented, without any interruption to our service to stakeholders.”
Andrew Jackson, Director, Special Cases Directorate
