Performance Improvement Client Testimonials

'It has been a great pleasure to work with you over the last few weeks. We've both appreciated your professionalism, dedication and enthusiasm to the project, which has been challenging and interesting in many ways. Many thanks once again for all your hard work, insight, personal commitment and enthusiasm over the course of the project.'

Project Manager
MOD

'BCL consultants and associates brought valuable commercial thinking to our analysis, they challenged all areas of our business and concentrated on supporting our staff to develop and implement best practice. In particular, BCL staff robustly challenged our cultural and traditional ways of working to encourage our staff to deliver real improvements to out processes. '

DISC

'I've been extremely impressed with BCL's handling of the ASA Process Review to date. BCL clearly has a wealth of experience and has quickly got beneath our skin, working out how we operate and identifying areas where we can improve. The universally positive feedback I've received from stakeholders is testament to the thoughtful, thorough and open way they have managed the Stakeholder Engagement aspect of the project - crucial for us given the wide range of stakeholders with whom we deal and their importance in identifying key issues we need to address. Your consultant has that rare ability to say it as he sees it without putting people's backs up. He's always careful to offer support for his views, but is not too proud to reconsider in the face of good arguments. What seems to matter to him is getting to the essence of our processes and how we and others inter-relate with them. I have no hesitation in recommending BCL.'

Guy Parker, CEO, Advertising Standards Authority

'Berkshire has brought an effective and refreshing angle to its support of productivity and performance improvement work in the Home Office. We have been particularily impressed by the team's work with our operational staff, to get under the skin and help us improve our organisational culture and the incentives to perform. In one area, productivity went up sustainably by more than 50%.'

Robert Arnott, Home Office

For further information on our Performance Improvement programmes please email allen.knight@berkshire.co.uk or call a member of our team on 0118 932 3580.