Our clients tell us they particularly value:
- our ability to identify flexible and creative ways of meeting their practical and commercial realities
- the way we ‘get it’ quickly and grasp the language and culture of their organisation
- our honesty and challenge, because it is balanced with a genuine determination to develop a tailored solution, fit for purpose.
We are committed to delivering real difference, based around the three principles below:
Our collaborative approach
This permeates our relationship with our clients from first contact right through to completion and evaluation, and we seek to build internal capability as an added value. Our most successful projects and programmes are those where we work closely with you, our clients, in determining your needs, designing the programme and delivering it together.
We tailor our initiatives to the organisation and the individuals involved and place our client at the centre of all our activities. This has been recognised in awards won by Berkshire over the years.
Our delivery style
We want the work to be fun as well as challenging, to go beyond usual expectations, break down preconceived limitations and explore different possibilities. We seek to blend courage, candour and humour to get to the heart of the matter, by being both supportive and provocative: our intention is to bring out the very best in you and your people, as a trusted advisor.
Measuring the impact of what we do
We look to put in place effective measures to assess the value of the programme or initiative. This starts in the design phase by articulating the expected outcomes and understanding the full implications of the programme. Creative measurement helps focus the work and identify sources of additional value.
Their passion for what they do, and for our aspiration and needs was what got them through the door. Their collaboration with us over the last year in conceiving, designing and executing a fantastically successful learning programme – at pace – has made them a pleasure to work with.Gill Hunter, Managing Partner, Maxus
Berkshire are different to other consultancy companies in that they have the ability to have a relationship with me and do not regard me as just another customer – I feel valued. Berkshire have the ability not to just sell you a service, they produce the right solution.Sally Worth, University of Cardiff
The close alignment of objectives with corresponding results was impressive and BCL’s on-going impact data proved the worth of this initiative.Judge at the Training Journal Award for ‘Best Public Sector Training Programme
Expectations were high from the outset and the programme management team and facilitation team exceeded our expectations throughout. The programme design was tailored specifically to meet the needs of our leaders and was delivered in such a way that engaged and inspired our participants. The content was finely balanced with evidence based content as well as tons of opportunities to apply participants learning back in to the workplace. Their passion for OD shone through and this resonated strongly with our audience which resulted in 100% of our participants rating the quality of the facilitators delivery style and content very good or excellent.
Behind the scenes, the programme management team were exceptional. Responsive, highly professional, friendly and always willing to go the extra mile. We received regular progress reports on how the programme was developing and they were always available to offer support and guidance. They made our lives easy and it felt like a true partnership – an absolute pleasure to work with.Anna O’Kane, NHS East Midlands Leadership Academy